Is there a problem with MSN Messenger, and Hotmail?

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SurreyGuy | 10:26 Sat 22nd Oct 2011 | Internet
5 Answers
I've not been able to get onto MSN Messenger, or read my Hotmail e-mails for the last two days.

I am encountering this problem on my PC and my iPhone4.

When I try to log on via my PC, I get an on-screen message telling me, "we can't sign you in to Windows Live Messenger. There might be a problem with your internet connection".

When I click on "show details", it shows me error code 80072efd.

When I click on "Troubleshoot", it tells me there is a problem with my ports. When I then click "Repair", it doesn't repair the fault, but shows me error code 80048820.

When I try to log on via my iPhone4, I get an on-screen message telling me, "Can't sign in. Try signing in with a different Windows Live ID or go to on a PC".

When I try to do that, I get the sign-in box, but it doesn't allow me to enter my password.

I know there is nothing wrong with my internet access on either my PC or my iPhone4 as I can surf the net without any problems.

HELP, PLEASE, giving your answers in layman's terms :o)


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Question Author
Thanks rojash.

I followed the instructions and the problem is still there on both my PC and iPhone4 :o(
-- answer removed --
Question Author
Thanks for all your answers.

It transpires that someone "hacked" my account and then MSN "blocked" the account - I'm not sure how they knew my account had been "hacked", but I'm not gonna worry.

Anyway, I went onto MSN's website and navigated around their "help" section and eventually got my account restored after answering some security questions and setting up a new password.
There's an awful lot of Hotmail accounts being bombed by hackers at the moment.......tighten up your passwords MSN folk (I don't use them....)

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