explorer has encountered a problem when looking at my files

booboo67 | 00:12 Thu 25th Feb 2010 | Computers

5 Answers

hi
when i try to view my phone videos that i have uploaded to my pc. as soon as i double click it it comes up with windows has encountered a problem and needs to close.
i can't even click on anything in there to see what the problem may be.
has anyone got any idea as to what i need to do?
i used to be able to access them
thanks in advance

back up discs

HP all-in-one not printing magenta.

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AlBags

Windows Explorer? ... Not Windows.
If Windows Explorer closes and restars it is because you have a damaged or corrupted file in the folder you are browsing. Often a bad video file causes this.

booboo67

Question Author

hi
yes thats it.
how can i find out what file is damaged or corrupted and remove it so that i can still see the rest?
thanks for the quick answer btw

AlBags

Hi .. no worries ...
Try isolating by moving one file at a time out of a folder .. or just try clicking on it to highlight and waiting a few seconds to see if W Explorer crashes.
If you do find a corrupted file, only way to fix would be to re-render or convert the file with another program.

booboo67

Question Author

found the dodgy file and i just got rid of it.
thanks for your help

AlBags

No worries cheers.

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