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Unable To Move Email

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rsvp | 16:02 Fri 09th Oct 2015 | Computers
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I received an email (From a friend) and am unable to move it to one of my email folders - have tried deleting it but that doesn't work either. I'm not good on computers but is there anything simple I can do to get the bally thing out of my inbox? - thank you

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Might help if you told us which email client you are using.
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Oh.....sorry - have two which are sync'd - outlook and BT talk21. Have an HP laptop and was using IE but have recently started using firefox (this happened when I was using IE) Is this enough info? thank you

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