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Pc Having Trouble Connecting To Browsers

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The Vortex | 15:27 Wed 23rd Apr 2014 | Computers
6 Answers
Hi peeps
My PC has been struggling to connect to any browsers or programmes (Chrome, Safari, IE, Skype, Steam, etc) and pages partially load or time out altogether despite the wireless receiver stating I have good to excellent connection.

On further inspection, my internet speed is only registering 1.0Mbps when a laptop receiving the same the connection in the same room registers 15Mbps.

I have checked and changed all that I could find via Google and nothing has improved the quality.

It was working perfectly over the past week but it did an update a couple of days ago making me think it was that so I did a system restore, again, to no avail. Any help would be greatly appreciated
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Given that the laptop is getting a good signal, it's unlikely to be interference to the router's channel that's causing the problem. However I suggest trying the laptop in exactly the same location that the PC normally occupies in the room, just to be sure. There's just a possibility that interference from other equipment, such as your next-door neighbour's router or TV set, might be to blame. (If you do find a problem you'll need to change the channel on the router. Post again, telling us the make & model of the router, if you're unsure how to do that).

However it's far more likely to be a problem that can be fixed by simply resetting the PC's TCP/IP stack:
http://support.microsoft.com/kb/299357
Question Author
Thanks for the quick reply. I have done exactly that; my girlfriends laptop works perfectly no matter where we are in the house. I have swapped the position of both over the course of two days. The router is a BT HomeHub 3 I believe and it has been reset more than once.

In the time being, I have followed your link and that hasn't done anything either, but thanks anyway
Try connecting the PC with an ethernet cable, rather than wirelessly. If the problem disappears then it might be a fault with the PC's wireless card.
Far better to connect with an Ethernet Cable which I think would have been supplied along with your Router.

Hans.
As Hans suggests, you should always connect computers to routers using ethernet cables unless there's a very good reason why you can't!
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