o2 Webmail problem - help please!

Avatar Image
alzheimer | 14:07 Sat 30th Jun 2012 | Computers
2 Answers
I am having a problem with o2 webmail.

I can access it OK and even receive emails normally.... BUT then the fun begins when I try to "compose" or write an email!

I can put in the recipient - and subject....But the message area is a totally unusable arrangement of blocks and lines. If you try typing over or in among all of it or below it - it starts moving about...eek! The funny thing is that although what you type is invisible to you - if you are daft enough to "send" - it goes and it arrives as normal.....LOL

I have phoned o2 and they have passed me around like it was a game of pass the parcel and I get nowhere. This has been ongoing for months now and luckily I only use o2 as a back-up for when I am away from home etc or if my usual emailer goes down as it is a stand-alone one..

Has anybody else experienced this and where do I go for help please?

I may add that this has only developed on one of my computers - the other one is absolutely normal.....and both work off the same system - so I am at a total loss to understand what is wrong........any suggs anybody?

Many thanks in anticipation....

Yours aye ...Fedup Alzheimer!!


1 to 2 of 2rss feed

Best Answer

No best answer has yet been selected by alzheimer. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.
did you attach your add into your mail id
Question Author
I am sorry - I do not understand your question! You have to remember that (a) I am an OAP who does not understand a lot of the cryptic vocabulary used these days and (b) my o2 emailer worked absolutely normally for years and some months ago I found it unusable.....:<<((

1 to 2 of 2rss feed

Do you know the answer?

o2 Webmail problem - help please!

Answer Question >>