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laptop partition gone ????

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wolfbaine | 20:43 Thu 20th Oct 2011 | Computers
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help i have been trying to reboot my laptop back to factory settings ( as ive done before)
but now it tells me my partition drive is gone ???
i have had a look and my d drive which is used for restore is all red
its a presario cq61
and i have no idea what to do now
been on to hp no joy been on to compaq even less joy
can anyine please help

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Have you messed with any software that can/will protect/scramble a drive?
What does Disc Management say/display?

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