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Jonathan-Joe | 21:44 Mon 18th Apr 2011 | Computers
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When I click on a hyperlink in Word or Excel, I get the message "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator." This has been asked before with the response "Check your normal browser is set to be the default browser." I use IE8 and have checked that this is the default, no other browser has been installed on my laptop. Can anybody help, please.

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Try this:

Download this zip file:
http://www.msoutlook....-fix-restrictions.zip

Double-click on it to extract the three files within it.

Assuming that you've got a 32-bit version of Windows, double-click on the file with 'Win32' at the end of the file name. When asked if you really want to modify your computer's registry, click...
22:00 Mon 18th Apr 2011
Try this:

Download this zip file:
http://www.msoutlook....-fix-restrictions.zip

Double-click on it to extract the three files within it.

Assuming that you've got a 32-bit version of Windows, double-click on the file with 'Win32' at the end of the file name. When asked if you really want to modify your computer's registry, click 'Yes'.

Restart your computer.

Chris
Question Author
Thanks Chris for your promopt response. I tried downloading the file you suggested but my AV said "publisher could not be verified" so I'm reluctant to use it. I'll take another look at the problem tomorrow.
Question Author
I looked again at MicroSoft Support and found this http://support.microsoft.com/kb/310049 which has fixed the problem.
I'm glad you fixed it. (BTW: That fix is the same as you'd have done by double-clicking on the 'reg' file I linked to).

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