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Moral Dilemma

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calmck | 13:04 Tue 07th Dec 2021 | Shopping & Style
9 Answers
In October I ordered and paid via Apple Pay, from a German company. Due to an error the package could not be delivered and was returned to the company and I received a refund.
I reordered and received the new order. Today I received the old order.
Do I inform the company. Just want some advice please.
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how much are we talking about?
Get in touch with them. They may tell you to keep the duplicate anyway. You’ll feel a lot better when you’ve done the right thing.
Yes , you should notify the company.
Of course you should tell the company that you have 2 items but have paid only for one.
You should inform the company. They might tell you to keep it.

However ... it depends on what it is, what it cost and what mood I am in!
The same thing happened to me a few years ago...Very expensive (£300+) Philips top-of-the-range electric razor which I didn't realise was coming from Holland....disappeared. They refunded me immediately...it turned up several days later. I phoned them and had a call back from Customer Service manager (in Athens!)..."we'd like you to keep the refund and the razor for being so honest".
wait - the computer may catch up with you
Keep it.
Most of these companies appreciate honesty these days.
Tell them.
I hope they let you keep it!

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