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Problems With Mail Plus

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drmorgans | 10:23 Tue 05th Mar 2019 | Crosswords
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I normally do the Mail prize crossword online. Today when I try to log on I get a message "You don't appear to have an active subscription". which is wrong. Anyone having / had similar problems?

I have contacted the Mail but am awaiting a response.

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Happened to me once but when I phoned they sorted it out on the spot.
Question Author

Thank you. I phoned the Mail and was told that it is a known problem: keep trying and if it hasn't been fixed by 4pm, contact them again.
Seems a long wait.
I'd be having a few crosswords with them!
Question Author

Seems to be working now. Crossword entered. Cross words not needed.
Me too. Emailed them and ok now

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