ChatterBank1 min ago
Should I Take Advantage Of A ‘Collect And Delivery’ Service When My Car Needs Servicing And An Mot?
It’s my car’s first time having a service and MOT (it’s 3 years old). Are there any pros and cons to this service? Or should I drive it there and wait at my dealer? They're charging £30 for this.
Answers
I've used this service from my Volvo dealer for many years. It started off when the service manager said he only lived down the road from me and would pick up thr on his way to work in the morning and drop it off on his way home (free); the alternative was a free loan car for the day (just replace fuel used). After a few years they wouldn't let him do that but sent a man specially to collect and deliver - still free. At some point the dealership, reputed to be the first in the country, was taken over by a larger concern and last year I notice a charge had been made (£25), refunded when I complained but charged this year after being warned about it. It's also interesting that until the takeover they returned the car and sent a bill in the post, which I always paid immediately; now they ring up for payment before the car is returned. Just a sign of the times, perhaps. We happen to have dashcams in the car and the car has always been driven to and from the dealership very carefully.
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