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gas bill from several years ago

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pinkbabytots | 18:22 Fri 24th Oct 2008 | Law
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Hello,

I have just received a letter from a debt collecting agency who say that I owe �1,600 to E.on (formely Powergen) for a previous address for years 2005/2006. I am shocked as you can imagine!!! I do recall being with Powergen at my previous address but were paying them on a monthly standing order or direct debit, not quite sure which. I have not kept a record of my final meteor reading as it was three years ago.

Anybody any ideas as to what I can do??

Thanks in advance

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Call them and try and work out what period it related to, whether you were there, whether you paid for all you used and go from there.
-- answer removed --
contact Consumer Focus ( used to be Energy Watch ) They will be able to give you advice.

http://www.consumerfocus.org.uk/

E.on are members of The Energy Retail Association, they agreed to a new code of practise, which says that where a supplier is at fault for not billing a customer, they will not backdate a bill more than one year.

http://www.consumerfocus.org.uk/en/content/cms /Energy_Help___Advice/Your_energy_question/You r_energy_question.aspx
sorry that 2nd links not working.

click on (12) backbilling...timescale to recover charges.
This subject ( back billing) was discussed on Watchdog yesterday evening. If you were to e mail them they will be happy to point you in the right direction.
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Thanks Jafi for your link, it was most helpful.
Hi - how did you get on this in the end?

I have had a similar bill from British Gas for Electricty in a house I moved out of 2 years ago and have settled the bill for.

Any advice on what to do next?

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