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Natwest Trust Fund

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bubs02 | 08:41 Sat 10th Oct 2020 | Insurance
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My son should be able to have his trust fund. Hes filled all paper work in and sent his id weeks ago and still hasnt got his money

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Can he ring them?
Obvious question has he rung and asked what the delay is?
Was he given a timeframe?
Question Author
Never get through it and when i do get cut off put a complaint in through natwest but not herd anything
You can call us on 0345 603 0313 - Relay UK: 18001 0345 603 0313.
The lines are open: Monday to Friday 9:00am – 5.30pm (excluding bank holidays) Calls may be recorded
This is the contact number or send a recorded letter to them stating you wish to receive a response or you will be taking further action.
As this was a child trust fund started by the government I suspect that it’s not quite as simple as NatWest given you the funds they probably have to involve hmrc
I'd bet a shiny shilling that Corona virus will be causing them issues but they're working inCREDibly hard to rectify the situation and they thank you for your understanding.
Question Author
His a certified letter ok from my boss who owns propertys whos no me for years

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