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I Have Received A Letter From Kindle Through The Post

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spudqueen | 19:50 Fri 18th Mar 2016 | How it Works
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I have received a letter through the post saying that one of my Kindles requires a critical software ugrade, to be completed before 22 March 2016. Is this true or is it a scam?

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I have also received an email from Amazon. Probably is true,they do need to be updated now and then.
Scammers don't use post very often as it costs them a stamp, but it's still best to be wary. Would kindle know your name and address? The seller of my laptop wouldn't know mine
I have received an e-mail about that.
Question Author
Oh yes, they would know the address as I bought it from Amazon and it was posted to my home.
Two questions...how do I know which software version my device(Paperwhite 5th generation...the first) has and whether it needs an update?
And...how do I know if it's actually updating? I've followed the instructions,and it just seems to be charging.PS...I've not recieved a letter.
Mine updated automatically a few days ago without my go-ahead - the first I knew was when it reported update done. It seems OK, and has different screen layouts for Home etc. (and like most "improvements" it's not).
There's a clickable link on my first link above to find which device you have Pasta, sorry can't be much help otherwise.
Question Author
Thank you everyone. Seems it is real, and Mr Spudqueen has updated said Kindle. Just got to be careful these days.
Always worth checking , so true.
I've upgraded my Kindle with no problems.
I have a kindle and have received no notifications of any updates.

Should I be worried??

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