Donate SIGN UP

This Is How You Do G P Care ...

Avatar Image
sunny-dave | 18:52 Sun 07th Nov 2021 | ChatterBank
75 Answers
Just in case anyone is still labouring under the misapprehension that Ireland is a clod-hopping, potato-eating, poor relation of the UK ...

I have just had a call from our local GP practice - inviting us both for our Covid booster jabs on Tuesday evening - they will be working late every night until all the over 60s are jabbed.

The crucial thing is that this is not unusual - it's just the way things work here. Can anyone in the UK imagine getting that call at 17:55 on a Sunday teatime - from a practice manager working unpaid overtime because "it needs to be done".

GP practice here is *not* a money-making enterprise hiding behind incomprehensible (and usually engaged) phone systems - where, even if you overcome the phone challenge, you then meet receptionists trained in customer care by Attila the Hun.

It's run by real people who know your first names and genuinely want to make the system work for you.

All through Covid times, we've always got through to a real person - never waiting more than a few minutes - and always been offered our choice of phone or F2F appointment on the same day as we called - just once it was the day after (but I had said it wasn't urgent).

Secondary Care here can be (as in the UK) a bit of a lottery in terms of waiting times and the quality of the service at the Hospitals - but Primary Care is just brilliant.

Sláinte
Gravatar

Answers

1 to 20 of 75rss feed

1 2 3 4 Next Last

Best Answer

No best answer has yet been selected by sunny-dave. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.
//Can anyone in the UK imagine getting that call at 17:55 on a Sunday teatime - from a practice manager working unpaid overtime because "it needs to be done".//
That is brilliant! And please don't get me started on the service I'm getting from my G P.
My wife was in Ukraine, where she awoke with a bad pain in the middle of the night. She was able not only to get a consultation and a prescription, but to collect it from a chemist in the small hours.

I have now been waiting nearly a year for a wisdom tooth extraction, in which time my tooth above the gum has virtually disintegrated. I don't, in many ways, really mind, as it is not causing me any problems (yet) and there are others with more serious conditions who deserve priority.
It does make you think though ...
I have always had excellent care from my GP surgery. The same doctors, nurses and admins have been there for years. I am always pleasant to them and they have always been very helpful.

Maybe I am lucky.

I was advised on Friday that I am getting my covid booster and flu jag tomorrow. I hope that I survive the experience.

What you've described it what we get at our rural practice. Ring up at 9 am get to see someone the same day. Thing is we have two doctors for around 2000 or so people, not quite the same as an inner-city practice -so don't compare apples and pears - I'll bet its the same in the big cities in NI as in the UK. You live in the sticks -you get better service on some things and have to put up with bad service on other things ( public transport perhaps)
Even better, Sharon is the way it's done. To make sure the village and surrounding area got vaccinated quickly and nothing was wasted our GP brought in two more doctors to speed things up.
To save time he had his children escort us, once we had the vaccine, to the pub across the road. There we were offered tea or coffee under the supervision of two nurses until we were allowed to leave with no adverse reactions.
This time will be even better! The bar will be open so Guinness will be available. Bliss.... ;-)
Wow! its like an episode of Ballykissangel.
APG. We may be in the sticks but you have no idea just how good our public transport service here is. Not only is it fantastic but it's free for us.
Brillliant!
so you just posted this to *** the UK off then?? Go live there me old China if it's so kin wonderful.
I am definitely living in the wrong country!
Do keep up Tora. Dave and Gness already live there.
Begorrah, etc...
You okay, TTT? How do you think we'd not be living here and yet get called for our boosters?

Is it wonderful? You bet it is....x
19:20 thank gawd for that!
No because my gp is terrible my family have to contact them.
we get a text for all the covid vax appts , you have some bloke working on Sunday eve?! PMSL! you on the electric yet?
No Gawd, TTT but I often thank my dad and the leprechauns for bringing me back.
Visit us...you'll be very welcome and you'll love the Shebeen and the craic..x
get ready for your taxes to go up, your masters in the EUSSR will have to replace £350m a week we gave them somehow.
gness, been there dozens of times me old china, my brother lives there.
I see the stress incontinence is ailing TORATORATORA still...

1 to 20 of 75rss feed

1 2 3 4 Next Last

Do you know the answer?

This Is How You Do G P Care ...

Answer Question >>