ChatterBank0 min ago
disability dicrimination act
Does anyone know if supermarkets in petrol station have an obligation to provide disabled parking?
my situation is i quite often use a tesco express near my work to get various things throughout the day. I am disabled, and have a blue badge, and they have a disabled parking space. The problem is that the disabled space is always covered by their trollies/ empty cages waiting to be picked up, so i either have to park in a normal space (further away, cant open the door as wide as i need) or park at the pump and spend a long toime limping round the shop, peeing other people who want to get petrol off.
I have written to the shop manager already, but recieved no reply, and no chasnge in the car parking situation. I am going to write again, but just needed to back myself up really, in regards to the dda, ie do they have to provide a space? and if they do, do they have an obligation to keep it clear from their own junk?
I know i could go somewhere else, but that wouldn't be half as convienient! Any ideas on how to proceede?
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I have a blue badge too & it also drives me MAAAD that people seem to think that disabled spaces are for leaving rubbish or unloading etc.. I once found the disabled loo in our local supermarket jammed full of fireworks in boxes!!! Needless to say , I sorted that out !!!
It does sound like a case of them failing to comply with the DDA. They have an obligation to provide reasonable access to their store & blocking that is failing to do so. The actual wording is something like; 'A service provider must undertake to change the way they deliver their services so that a disabled person can use them'
Not sure of the right steps to complain...I'd go to a higher authority, maybe the local Council , I think they have to follow up complaints.