SmartBridge Alerts

ducey99 | 17:07 Fri 14th Sep 2007 | Computers

1 Answers

When I turn on my PC I get the message:
SmartBridge Alerts:MotiveSBexe-Entry Point Not Found
The procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL.

Can anybody tell me why this comes up and how I can get rid of it?

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ACtheTROLL

SmartBridge Alerts:MotiveSB.exe Entry Point Not Found

The procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL
To work around this error:
1. Navigate to the installation location for SmartBridge (\Program Files\Verizon...\Smart...)
2. Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL
3. Reboot the system
The program will find the new PSAPI.DLL in the \Windows\System32 directory and function normally.

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