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How Do I Update My Email And Password?

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Jennykenny | 13:08 Fri 25th Jan 2019 | Editor's Blog
10 Answers
Help.
Sometimes Answerbank does an auto fill in for my email and password, and sometimes doesn’t, but I no longer use that email and I have no idea what the password is.
Thank you.

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I have had similar problem before, ed sorted it out with me giving details of old and new ID's
Question Author
Thanks Tony, but I didn’t really understand that.
I was hoping someone from Answerbank would tell me how to update my email.
Anybody?
I think Tony means you should email the Ed with your problem.
Question Author
Any idea how I email the Ed?
Click on contact us at the bottom of the page
On the login page I think it's your user name and password that is filled in .
If you can get in I recall you can change the email address and password on your AB profile page
ah- just tried it. It seems to work okay until the last step because there is now a box I haven't seen before which says something like "as a security check, please enter your existing password"
Simple solution is once logged in, never log out. That way every time you turn on your computer your profile will be there for you.
If you're still having problems then please email me. My email address is [email protected]
Question Author
I sent an email to the email address given, but no response??

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