Also how about dragging the site kicking and screaming into the 21st century and having a private message facility? So often after initial advice is given people ask if there is a way they can contact members privately, I've seen this several times recently with delicate questions about child custody etc, and I think it would stop the ranting off that goes on. I know it's a Bank of answers therefore needs to be public, but it certainly wouldn't make it Social Media and I think generally that'd be more appealing to new members.