Exchanging An Item At Tescos

tfg | 19:58 Thu 27th Nov 2014 | Shopping & Style

25 Answers

2 months ago I bought an item for 150 pounds, at Tescos, it has not been opened and I have proof of purchase, I now wish to exchange it for something worth 170 pounds more, do you think Tescos will refuse, or will I get lucky, thanks

Whole Serrano Ham - Asda

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furrypusscat

Best Answer

Whilst they would be within their rights to refuse as the goods are not faulty, I firmly believe the way you approach the subject and your manner have a lot to do with any outcome. You could say that you had made a purchase for a Christmas present but when you checked with your grandson you have found he already has one. If you don't try you will never know.

14:08 Fri 28th Nov 2014

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furrypusscat

Well done, brilliant outcome.
Also thank you for selecting my answer as best answer.

Mamyalynne

Always worth a try and often there's a good result - well done.

ummmm

Very unlikely they'll refuse.

gingejbee

ummmm: wise after the event?

jno

on the whole you'd expect them to swap something for something more expensive, with the buyer paying the difference; but perhaps not if the original item had since become unsaleable (last year's fashion, summer furniture lines or something like that).

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