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Password For E-Mails

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BJS | 21:48 Tue 11th Nov 2014 | Internet
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I have just changed IP to PlusNet and have set up a new mail account. However each time I go to my mail account it keeps asking me for my password and also for my old account password which has never happened in the past. I am unable to send any mail as it just keeps saying there is a Error 550 report which say's the server rejects the mail address. Any suggestions
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I'm rather lost but I'll try to point you in the right direction.

When you change ISPs you normally lose your old email account with your former ISP, so I'm unsurprised if you can't get access to it.

It's normal for any email account to ask for your password unless you've your email client (if you're using one) to submit it automatically. We'd need to know which email client you're using (if any) to tell you how to set that up. (By 'email client' I'm referring to a program specifically used for access your emails, such as Outlook Express, Thunderbird or Windows Live Mail. If you're using webmail instead, where you access your email through your web browser, please let us know).

However it's rather daft to use any ISP-based email system anyway (precisely because you'll lose it when you change ISPs). It makes far more sense to use a third-party email service, such as the excellent one offered by GMX:
http://www.gmx.co.uk/
If you are using an email program and not webmail, check that your smot server is set to your new provider - some providers will let you check your email using any connection, but won't let you send from any provider other than them.

Also, try sending yourself an email and see if it goes out and comes in (although I have seen cases where if you send to yourself you don't receive it!)

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