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Can't Enter Information On Downloaded Program

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snoozebear | 20:50 Tue 28th Oct 2014 | Computers
6 Answers
I have just downloaded a free Family Tree program to my desktop computer. This seems to have been successful and when I click the shortcut button the program opens out onto the computer ready for me to enter all my information regarding my ancestors. The trouble is I can't enter anything,it simply won't accept data.

I am new to computers and can't figure out what I have done wrong. Can anyone help please?
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There are several programs that you could have found, so the exact name (or a link to where you downloaded it from) might help people here to work out whether they know anything about it.

As a first thought though, if it's got 'File', 'Edit', etc across the top, try looking to see if there's a File>New option.
PS:
Remember that pressing F1, with most programs, brings up a help file.
It may be a demo that won't let you input anything until,you pay for it!
Question Author
Thanks for the replies so far. The program is called ScionPC and the link to it is bit.ly/scionpc
It can be downloaded as a "portable" application as well as to a hard disc and I have chosen the latter.



Well I'm still fumbling in the dark but a look at a screenshot shows 'Edit Database' buttons at the bottom right:
http://homepages.paradise.net.nz/scionpc/gfx/ScreenDumps/W7MainPerson.gif
Have you tried clicking on them?

This page also confirms what I wrote above:
"On-line help is available. Just press F1."
http://homepages.paradise.net.nz/scionpc/features.html
Question Author
I came across a Windows document entitled "How to solve Windows errors" and it said that an error was introduced with an official Microsoft Security Update that was preventing me adding data to my Scion Family Tree program and it had to be "unblocked". This was simple enough and I'm glad to say that the program is now working correctly. A very strange solution, but I'm glad it wasn't my fault anyway. Thanks for any help given.

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