Btinternet Problems Today??

[boxtops]

Is anyone else having problems logging into btinternet emails this morning? I put in my passwords, it thrashes about for a bit saying it's busy, then tells me that my account isn't available :-(

[boxtops]

sorry, just seen tearinghair's post on this.

[boxtops]

Yep, there's a problem! http://downdetector.co.uk/problems/bt-british-telecom/news/28355-problems-at-bt-2

[weecalf]

Was unable to log on so the thing don't know what its call sorted it sayng something about ip whats that .Know little about internet stuff

[boxtops]

I'd like to know what that thing is, weecalf, since I can't get my account at all!

[DTCwordfan]

I just had issues in getting the line, my e-mail is with someone else....20 minutes for that....

[boxtops]

my line's OK, I am happily on the net - just email that is playing up.

[weecalf]

boxtop it said it I was not connected so this box came up on screen asking did it want it fixed I say aye sure so it did summit and there I was on line

[boxtops]

Ah - I haven't got that box (not sure I'd trust it!)

[weecalf]

it was internet explorer

[boxtops]

Hmmm - I can't even log out to shut my email main page now. Stlll says my account's not available :-(

[Dodger666]

My BT Mail seems to be working OK, for a change.

[Denisec4502]

Yes me too... trying to log in on my mobile... keeps saying "login failed".. tried just now on my work PC .. just a blank screen not logging in. Definitely a problem.

[Purple_Popple]

I think there are problems across the board for anyone with bt yahoo/talk21/bt Internet accounts...what bt are trying to do is move people over to bt mail ...I have had my yahoo account username and password changed by calling bt and am now able to access emails again after 7 days!

[Denisec4502]

BT Mail I mean. Much better when it was Yahoo Mail.. why did they change it, hate the new BT Mail system.. keeps timing out about every 5 minutes. grr

[Purple_Popple]

They are looking to charge £1.60 a month to existing customers to access their email accounts again...hence they are suspending/locking people's email accounts. You need to contact bt directly.

[Denisec4502]

Can login to MY BT and there is a BT Mail update flashing up saying there is a problem at the moment with customers accessing BT Mail and they are working on it.......

[Denisec4502]

BT Mail Update We are aware of a problem with BT Mail that means some customers may not be able to log into their mailbox. We’re sorry for any inconvenience.

[bibblebub]

BT tweeted a short while ago Sorry if you're unable to log onto BT Mail at the moment. We've got a technical issue and are working to fix it asap. That is the reply to the many tweets complaining about how rubbish they are.

[boxtops]

Purple, the £1.60 business is (I am told) only for people who had Yahoo accounts before, now on btinternet. I've always been btinternet.

[boxtops]

Thanks bibble, that's helpful. As a non-Tweeter, I'm grateful for the update.