Blank Stranger Webcam On Skype, Router Problem?

EnricoPalazzo | 11:51 Sat 30th Aug 2014 | Technology

3 Answers

Hi. I am having difficulties when trying to have Skype conversations. The problem is that the strangers webcam remains blank even though they have accepted and I have accepted to view. All my camera settings are fine.

All this started after installing a new router, Virgin Media's Superhub 2. I have tried turning the firewall off and altering "pass through" and "DMZ" settings in the router control panel but to no joy.

I would appreciate any help. Thanks, Martin.

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dannyk13

Suggest you contact Virgin.

SlackAlice

These people are quite helpful
http://community.virginmedia.com/

Are you saying you cannot see them or they cannot see you? If it's, you cannot see them, it may well be the problems at their end. Can you both hear each other?

EnricoPalazzo

Question Author

People can see and hear me fine. I have had a look on the virgin boards previously and took their advice regarding altering the router settings. I might need to arrange for a technician to come out. Thanks.

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