Recently Purchased Car Has Broken Down- Advice On Warranty

samlouis83 | 11:57 Wed 20th Sep 2017 | Law

6 Answers

Hi there

I purchased a second hand BMW on 1st September and since owning it have driven 200 miles. On Monday I took it to a local Halfords for an independent health check and it only came back with one minor issue.

Today my car would not start and has been found to have a list of issues one of which is that a cylinder is misfiring. It is now being towed back to the company I bought it from.

My questions are

1) do I have any redress with Halfords who did not pick up any of these issues on the free health check

2) the car garage I got the BMW from gave me a three month warranty. But because the garage is 30 miles away from where I live I had to pay the RAC to tow it back. The garage I bought the car from are refusing to cover the cost.

Where do I stand on all of the above? Any advice gratefully received!

House Purchase About To Finalise And Sellers Asking For More Money.

Private Pension

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ummmm

When my cam belt snapped while I was driving causing lots of damage Vauxhall agreed to the repair costs but wouldn't cover the towing charge.

EDDIE51

I don't think you have a complaint against Halfords as there is no guarantee the fault was there when they looked at it.
You can't claim the tow fee back, the warranty only covers the repairs, You should have phoned the BMW dealer and asked them to come and collect it as it was undriveable, then they would have had to collect it.

samlouis83

Question Author

Hi thanks for the replies so far. The garage is not BMW but a second hand car dealership. They said they were unable to collect the car so it had to be towed.

Zacs-Master

'and has been found to have a list of issues'

Who found them?

Peter Pedant

first get the car fixed
and running

strike me that towing a a consequential cost of the warranty unless specifically excluded
in which case it is a consequential cost on a claim under the sale of good act -- lack of merhantable quality

get it fixed first

samlouis83

Question Author

The garage told me I had to bring it to them and not get it fixed independently.

The list of issues was found by the diagnostics test ran by the RAC.

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