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chokkie | 13:09 Tue 25th Jul 2017 | Technology
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Hi all you techie clever ABers out there, I am not sure what to do abut a problem I'm having with my Sony experia mobile. (SE E6653)
I seem to be unable to completely delete about a dozen emails from "trash" on my mobile phone (I can do this on my ipad and/or desktop pc). I took it into the 02 shop and they said that the most likely solution to the problem is to log out of my email account and then log back in. I am a bit of a mobile phone virgin, and haven't the faintest how to do this. My email provider is Yahoo. Having all these emails in my "trash" box and not being able to delete them completely is very frustrating as the number of emails I can't delete seems to grow by the day. Would appreciate some help or advice. TIA, chox.
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No experience of the mobile you mention, but I'd suspect e-mails may not download to the mobile but stay on the Yahoo site. Can you not log into the Yahoo site on your PC for housekeeping your e-mail account ?
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thanks ... however, it's the other way round. Everything deletes as it should when I'm using my desktop or ipad for emails, but I can't delete a lot of them on my mobile (android). At the moment, I've got about 12 emails which won't delete from "trash" on my phone yahoo, but they are all deleted on my home computer.

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