Fao Buenchico Please

[poisondwarf]

Sorry to bother you again, but I have had a repeat of yesterday's problem of a 'frozen' mouse. When I boot up, my laptop gets as far as the Windows logo - and I can't do anything after that! I have tried inserting the recovery drive, but there is no response from Mouse nor from touch pad. I would like to back all my files up to a memory stick before I take the laptop to my 'friendly neighbourhood computer shop' - or are you going to tell me to take it straight there in the morning?
As ever, I am in your hands; I respect your advice and apologize for giving you another headache!
Many thanks in advance.
Chick

[poisondwarf]

Thanks again for your reply.
I am running Windows 7 SP1 64 bit. I just had a look at the links you advised me of - talk about spoilt for choice!
I will try to sort it for myself, with your guidance please, and if I have to admit defeat, then I am sure my 'tame techie' will be able to help. Unlike the Answer Bankers, he demands payment!
Sadly, my old mate, joe.s-b, died a couple of weeks ago, he was 92, but he put me in touch with you in the first place.
Many thanks for all your help.

[Buenchico]

Thanks for your reply. I was sorry to read about joe.s-b.

Here's what I'd try (after ensuring that the BIOS is configured to look a for bootable USB drive first):
http://www.ebay.co.uk/itm/Windows-7-32-64Bit-Repair-Restore-Or-Install-UPDATED-9-Versions-On-1-8GB-USB-/112291281432?hash=item1a2514fa18:g:-3EAAOSwnHZYg28M

However, since I've never needed to use such a device myself, I can't be sure what you'll see when you boot from it. A bit of 'playing' might be called for!

[poisondwarf]

Buenchico
Very many thanks for all the guidance and information. I will purchase the bits and pieces, which probably won't arrive until Wednesday or Thursday now, so you will have a couple of days rest from me (DV). Busy day tomorrow, and in the evening is our first rehearsal for our next concert - GREAT!

I will bid you good night and give you a bit of peace. Thank you again for everything.

How many tots do I owe you now?

KRs
Chick

[poisondwarf]

SORRY TO HAVE WASTED EVERYBODY'S TIME!!!
I have a huge amount of egg on my face, having taken my laptop to my tame techie! I gave up on the idea of trying to sort it myself. To cut a long story short - it was the mouse after all! My sincere apologies to you all, especially Buenchico for all your patience and advice.

THANK YOU ALL, VERY MUCH!!
From a grateful octogenarian Luddite.

[Old_Geezer]

:-)
How many times that sort of thing happens. Good it's sorted though.