Why Cant I Open My Emails In

[tamaris]

Outlook email. They are showing but they are not opening up ?

[Buenchico]

Microsoft have annoyingly given the name 'Outlook' to two completely different things. It would help to know which one you're referring to.

Are you using the Outlook email client, which is probably used in most business (as well as by many home users)? That's a specific program for handling email, totally separate to your web browser, which can be used to access mail from any provider. (e.g. you could have an email address ending in @gmx.co.uk or @btinternet.com and access it via Outlook).

Or are you using Microsoft's web-based email service, which you would most commonly access via your web browser and where your email address must end in @outlook.com (or the older @hotmail.com)?

(If it's the latter, which web browser are you using, please?)

[tamaris]

Microsoft Hotmail............Google chrome...........always worked before Chris x

[Buenchico]

Try another browser first. (e.g. Internet Explorer). If, as I suspect, your mail is accessible via that browser, there's obviously a problem with Chrome.

Assuming that there is, resetting it should fix your problem:
https://support.google.com/chrome/answer/3296214?hl=en-GB

[tamaris]

There is a picture of a envelope , with a stamp and address and underneath it says,select an item to read, click here to always select the 1st item in the list. this never came up before but nothing is happening

[tamaris]

They are opening up on IE

[Buenchico]

Then try resetting Chrome.

[tamaris]

You did it again dear Chris thank you thank you thank you xxx