technology

[davidmarsden]

i have a virgin media superhub. i used to connect my laptop using a code
a student staying with me changed the code and has now left.
i cannot access the router with the pass word on the side of the router or any normal password i use myself.
is there anyway to bypass the security that keeps asking me for the
security key or password

[grasscarp]

I think I would ask Virgin Media. There must be a way they can reset this.

[grasscarp]

I only came on this thread as you have put it in weather! (which I am interested in)

[4candles]

Reset to factory defaults?

http://tinyurl.com/cd8372d

[bluebirdkav]

same problem,speak to virgin,get all info off the router,they took control ,click this click that and 10 mins the whole family is back on line,i suggest you mark router with a marker pen for the password,if you dont you will dig deeper and deeper which will wind you up,give them a ring