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Adding A Whatsapp Contact!

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netibiza | 12:24 Wed 20th Apr 2016 | Technology
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I normally have no trouble adding someone but today I just cannot add a friend. We are both on whatsapp by onine she doesn't appear, and on her phone I do not appear to be on whatsapp and I am. I've rebooted and googled but my phone doesn't do what they suggest. Any ideas would be appreciated. We are both on Android system.Thank you
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No expert but: does both WhatsUp and your phone directory list the same mobile number details so it know it's dealing with the same person ?
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Yes I think so as I have messaged her by messaging, but just cannot add her, I have a feeling this may be her phone's fault.
I know WhatsApp did a site update last week.
Why not go into FAQ's in settings to see if that may help you.
switch to wechat which I found after experiencing problems with whatsapp. It is free & works well
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I've refreshed it all as advised in FAQ. Daughter's just tried and we both know what we are doing but it just won't. I think its friend's phone that needs updating. Thank you all.

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