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My Heritage Photos

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bazzard | 11:55 Wed 07th Oct 2015 | Technology
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I have My Heritage family builder downloaded and in use. Listed in the photos I have 17 photos with labels available to open. However, when I click on the individual photos, a message comes up to say 'unable to load photo'. Could it be that I need a special programme to open them or change a setting?
Any advice please?
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Question Author
I was informed that there was an answer, but on opening the link there is an 'answer removed'
May have been a rogue advertiser, now removed.

Hope you get some genuine replies.

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