Check if your telephone exchange has been upgraded by BT to fibre optics As a BT customer for the last 5 years or so I have quite recently switch to BT Infinity fibre optic broadband which has speeded up my broadband by more than 20 times.It was about 1.5mbs its now about 34mbs.
And it only cost a fiver a month more than my old BT Total package,hope this helps...
http://www.productsan...opic.do?topicId=29017



