False Bt Email

[rsvp]

I think this is not from BT re my Yahoo account - [email protected] - is anyone able to confirm this is a scam? thank you

[ChillDoubt]

Can't confirm but a colleague told me she had a scam call this week from someone purporting to be from BT.

You could always phone BT yourself directly if you're unsure.

[DTCwordfan]

I've had three scam calls and reported them after the second to BT - they are fighting a bit of a battle and will have a new product to blacklist such calls without even seeing the incoming number - I presume you enter a code and it will divert....

[hc4361]

If you look at the email header it could be from Brighthouse

[rsvp]

sorry I should have made it clear that this is an email I received suggesting I change my Yahoo password.

[rsvp]

Who or what is Brighthouse please

[237SJ]

I have had the same email re my BT yahoo account. I think it`s genuine

[hc4361]

Brighthouse is a homeware and domestic appliance shop.

Look at the email header to see where it is coming from.

[Jackdaw33]

Brighthouse is a chain who sell goods to people on credit who can't get credit elsewhere and charge horrendous interest rates.

[hc4361]

It's not genuine:

Users should be particularly wary of emails from [email protected], [email protected] and [email protected].

http://home.bt.com/lifestyle/money/money-tips/financial-ombudsman-warns-of-scammers-pretending-to-represent-it-11364046212483

[rsvp]

T237SJ - thank you for your reply.
The email is suggesting I change my password hc4361 so I think we are talking at cross purposes.
ChillDoubt and DT I've been expecting spam calls and/or emails since the yahoo leak was announced, hence my concern.

[Buenchico]

If you're concerned about the authenticity of the email then DON'T click on any links in it.

However you SHOULD change your Yahoo password (by going directly to your account, not via the email):
http://www.bbc.co.uk/news/world-us-canada-37447016

[rsvp]

I haven't clicked on anything Buenchico but thank you for the warning - if you have time, how to I safely change my password please?

[Buenchico]

https://register.btinternet.com/cgi-bin/chpasswdsso

[rsvp]

Many thanks Buenchico - I trust your links!!!!!

[rsvp]

thank you hc4361 - I was suspicious because of the email address and you've confirmed this.

[ubasses]

Yahoo has been hacked, could be genuine or could be hackers. Best thing is to log into Yahoo account, but not from any link, and change your password.

[fiction-factory]

Now that news of the hack has gone public the scammers will be sending emails and making calls just as happened after the TalkTalk breach.
If it's not addressing you by your full name (not your email address) it's a scam. Even if it is addressed to you by name, play safe and don't click on links. Passwords should be changed by logging onto the official website.

[clara55]

sky and BT yahoo have been hacked i had email from sky about the same thing, it is genuine

[fiction-factory]

But this particular email may not be genuine, clara.
Passwords should only be changed by going onto your email account or via the official site, not via any links unless you are 100% sure it's from the genuine source.

[237SJ]

I guess I was wrong and it is a scam. The interesting thing is, when I click on Buenchico`s link to change my BT password, the boxes are already infilled with my email address and password. Is this the case with anyone else (who is with BT)?