Donate SIGN UP

Why Can't I Send Attachments Using Firefox?

Avatar Image
Playbill | 12:01 Mon 21st Dec 2015 | Internet
4 Answers
After using Firefox for many years it has suddenly stopped allowing me to send attachments with emails. No problem sending with Internet Explorer.

Searching the net I found other users with the same problem - but no definitive solution. I was thinking of removing and re-installing Firefox as some suggested; but it appears this does solve the problem in many cases.

Any one having the same trouble?
Gravatar

Answers

1 to 4 of 4rss feed

Best Answer

No best answer has yet been selected by Playbill. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.
Which email provider are you using? (It must be something specific to their website, as Firefox itself doesn't send emails, with or without attachments).

If you want to get Firefox back to its 'out of the box' state though, you don't need to reinstall it:
Click the 'hamburger' (three horizontal lines, top right) and then 'Add-ons'. If 'Extensions' isn't already selected (on the left), click on it. Note down the names of any extensions you're using (such as Adblock Plus) which you want to keep. Close the tab.

If you've not got the Menu Bar (File, Edit, View, etc) across the top of your screen, enable it by right-clicking at the top of the page and ticking the relevant box. Then go to Help > Troubleshooting Information. Click on 'Refresh Firefox'. Then reinstall the extensions you wanted to retain.
>>>No problem sending with Internet Explorer.

Internet Explorer does not send emails either.
Question Author
Buenchico. Thanks, I will try that.

VHG. Sorry, I should have written using Firefox when sending Hotmail emails with attachments. The same problem applies when sending Yahoo emails with attachments.
Every six weeks Firefox releases a new version. There isn't enough time to write and test all the changes so sometimes it breaks. Wait for them to fix it or choose a different browser.

Many users have abandoned Firefox because they are sick of its periodic unreliability.

1 to 4 of 4rss feed

Do you know the answer?

Why Can't I Send Attachments Using Firefox?

Answer Question >>

Related Questions

Sorry, we can't find any related questions. Try using the search bar at the top of the page to search for some keywords, or choose a topic and submit your own question.