PC Internet connectivity problem

abstibus | 16:26 Sat 07th Apr 2012 | Internet

15 Answers

My PC is refusing to allow me access to the Internet this afternoon, although the laptop is working perfectly. I am using XP, IE7 and have BT Wi-fi. When I try the network connection wizard, it tells me that I am connected. That is as far as I can get and I am at a loss to know what to do.
Could someone please give me some advice?
It needs to be fairly simple!!
Thanks

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Lost the internet explorer off programmes menu?

Answers

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rojash

Best Answer

Here's a link to malwarebytes:
http://www.malwarebytes.org/
Click the silver button not the green one

But this is not suitable as a replacement for Avast.
Try MSE:
http://windows.micros...s/security-essentials

17:30 Sat 07th Apr 2012

Go To Best Answer

Celtigra3

Sometimes that happens to me and if you shut down your computer and shut down your router and pull all the plugs out and then restart, that usually does the trick for me, but I am sure you will get a better answer, but it's worth a try!

Celtigra3

By the way I have a bt router

abstibus

Question Author

Celti
I have tried doing this, but no luck. I see that the Avast icon is spinning when I try to connect (I have never seen this happening before). Would it be worthwhile removing this software to try again?

Celtigra3

Might be.....I got rid of my PC and just have the laptop now. Not sure what else would help - sorry...