NS& I online service

[GKW]

When I log in to NS & I's online service, all I get is a message saying Device print script results are mandatory. What browser setting do I need to change? (I use Firefox)

TIA

[MarkRae]

Is it still doing that? It's working fine for me. Sounds like you just happened to try to access their website as they were installing some updates, or something similar...

[soaraway]

I have the same problem using both Safari and Firefox from an Intel Macbook 13". I can't get beyond the Surname and NS Number screen. NS & I say that it's because I'm using a Mac but this seems a feeble answer given the number of Macs in use now.