windows mail

[delmac85]

Im trying to set up windows mail for my parents, its a yahoo account and there using BT broadband, ive tried different combinations for the incoming and outgoing server settings but nothing seems to work, any help would be very much appreciated.

[Buenchico]

Both the incoming and outgoing servers should be set to mail.btconnect.com

A common error is to only enter the first part of an email address as the user name, rather than the FULL address.

Probably even more common is failing to turn on 'authentication' for outgoing mail. I'm not really familiar with Windows Mail but with Outlook Express the option to turn on authentication doesn't appear during the set up process. If it's the same with Windows Mail, you'll need to create the mail account first. Then go to Tools>Accounts. Click on the account name to highlight it. Select 'Properties' and then 'Servers'. Click to place a tick alongside 'My server requires authentication'. Click 'Apply' and 'OK'

Chris

[AlBags]

btconnect ? or btinternet ?

[tourdeforce]

Set up a Google Mail account.

Find easy to follow instructions on the internet, (or google's own help pages)

This has the benefit of not having to change email addresses if you change your service provider.

[delmac85]

thanks for the replys, its btconnect. when they started with bt they sent them an e-mail address and password, i can get that to work no problem, its just this yahoo that won't work.