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Microsoft 10 Scam Or True

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Leeds60 | 20:41 Fri 19th Aug 2016 | Spam & Scams
12 Answers
My OH just got a message on his laptop saying he had a serious problem with Windows 10.He should not close the computer as that would lead to loss of data.There is a phone number 01316080570 to dial. he tried to close the window and it wont go away.He rang the number and a woman said to press the Microsoft symbol at the bottom of his keyboard and then press r.Before he went any further I made him ask who she was and she said a Microsoft consultant based in New York,California. He said he will ring her back tomorrow. Is it a problem or a scam?
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Scam.

0131 is in Edinburgh !!
close down and restart..
if his lappie has a password..change it !
Scam
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New York in California? When did it move?
Unplug the laptop and take out the battery so it totally closes down. This is a scam! Then plug back in and put the battery back and restart.
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Thanks I checked telephone number on my pc and it said Edinburgh. Even though my American geography is rough even i realised New York and California are on opposite sides of the country.Thank you all for confirming what we thought
Run Malwarebytes (get the free version)

Then search YouTube for windows scam - and enjoy watching the scambaiters playing with "Microsoft"

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