Problems with Windows 7

A colleague and I have recently been given new PCs at work, brand spanking new HP Pro 3400, with Windows 7 Professional. We both have a very occasional, but a bit worrying, problem in that when documents have been saved from CD onto the hard drive, a few times chunks of text (anything between 500 and 3,000 words) have disappeared off the end of documents.

The most recent example has come to light with an author asking why so much text has been cut from his book, and when I checked back on the disc it was all there but wasn't on the version that was saved onto the hard drive.

Has anyone any idea why this might happen? The author's original files were saved on disc as Office Open XML, and were saved onto the hard drive as Rich Text. Any ideas would be gratefully received.

11:09 Tue 10th Jul 2012

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Davethedog

Is there a page area set? are you saving directly from the CD or are you cutting and pasting into a new document.

Try copying as plain text and see if you have the same problems.

Kiki-frog

Question Author

Dave, thanks for replying, I would have done a Save As directly from the CD onto the hard drive.

I've just repeated the process with one of the docs that was cut short last time, saving as Rich Text and then saving as Plain Text. And both have done complete saves this time - blooming typical! It just seems like a weird intermittent fault. Maybe it's just a case of keeping an eye out for it in future.