How do I start a computer in safe Mode

[paddywak]

My niece has just been on and shes picked up a trojan (i don't know any details) put apparently it's locked her computer and wants £100.00 to unlock it. Before I go round to see if I can sort it, how do I get it started in safe mode so I can run malwarebites through it?

[squarebear]

Keep pressing F8 while booting.

[paddywak]

Thanks mate, I've phoned her up and told her what to do to start it up and run malewarebytes and hopefully she'll short it, or it's a twenty round trip so it will have to wait till tomorrow.

[elizabeth ho]

switch on p c and watch carefully the black and white sites, look for "safe mode" click enter and follow instructions. liz davis

[mjwman]

I have picked that one up recently too.
I had a hell of a job as it froze the screen and just had the wallpaper and mouse cursor visible.
I managed eventually by blatting f8 on startup to get into safe mode and get system restore going.
That did it ok.
Then I used Malaware bytes and McAfee Stinger.
It is OK now but I wonder if there is something lurking there.....

[mjwman]

You will find help here on how to remove the Trojan Manually:

http://trojan-killer....virus-warning-remove/

[paddywak]

Thanks everybody, between us and the telephone we manged to get it started, restored and ran Malwarebytes and everything now seems to be working as it should