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ctrl+alt+delete?
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If you can still get on here then maybe you have it in another tab. Hit the cross at the top right of the other tab.
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Question Author
Nope sorry, ctrl alt delete is just for logging off, changing users or task managing. It hasn't shifted the frozen screen.I seem to remember using the escape key once before but don't know which other key.
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Well it should be ctrl+alt+delete and you delete the programme that is highlighted blue in the box!!
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ctrl/alt/del , Task Manager, Applications, highlight the stuck program, End Process.
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Question Author
I don't know which programme it is, the task manager apps show a lot of gobbledygook, the programme I watched was on Facebook, called Chill Videos William Commandeur but the screen froze, I have no idea what it is called otherwise. Nothing on the apps has anything like it.
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Well delete them all and start again!
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Question Author
It's gone! Don't know how, it's been stuck there for ages. Although since I got IE9 the busy light flashes all the time as if it's updating, and stopping me from working on it, sometimes blanking the screen. I wonder if it's something to do with that. Not keen on it at all.
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What happens if you press the Escape key, top left on your keyboard?
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Question Author
I tried that first boxy, but nothing happened. At least it's gone now. Funny girl suggested I delete all the programmes. That would have been a laugh, I didn't know the name of it, and wouldn't have a clue about re-instating them and possibly re-instating the one I wanted rid of in the first place, if you get my drift.
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The Hourglass stops the keyboard working. That's why we need to use Task Manager to kill of a bad program. The "Applications" tab should only contain a small choice of Applications and in this case at least one of the was probably a Microsoft Internet Explorer showing as "not responding". Unfortunately Microsoft applications have no consistent response and can show as working when they are clearly not working.
I don't recall @askyourgran mentioning anything about the programs on her computer, but the behaviour implies Microsoft.
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Question Author
Thanks for explaining that methyl. I don't have a clue about the inner workings of it. There are quite a few programmes on the task manager when I looked at it (first time ever) and most seemed to be coded or shortened versions with different sites mentioned alongside them, eg local etc. I'm blaming IE9 not that I know much about it anyway.
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Question Author
I think the problem is something to do with Chrome-handler. Just looked on the task manager, it is supposed to be quicker but it is holding me up Programmes are not responding when Chrome is busy working in the background. Not happy but not sure whether to persevere with it. My screen has frozen again today.
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I am NOT computer literate, but was told once, that if a window will not close using the red cross or ctrl+alt+delete or escape, then use Alt+F4, and it does work, but I don't know why.
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Question Author
Thanks TheWinner I'll keep that in mind. I gets so frustrating when nothing seems to work straight away, and you haven't a clue what to do next. It looks as though other ABers have been having problems with their screen freezing, mine went through eg.answerbank not responding etc, and then complete freeze up.
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I have had some horrendous hangs with IE8 recently on the Answerbank site only. The hang is when you are cross-connected to an Advert Site which is duff and sits there looping. Unfortunately I have not been able to capture the URL because IE has hung with an hour glass and the URLs just too long to copy-type. I'm running this evening with Adobe Flash Player enabled for the first time for ages to see if it yet another fault connected to Adobe Flash.
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Just for the record Askyourgran, when you delete the applications in the task manager, it doesn't delete the program, just closes any open ones.
Funny Girl's advice was sound. :)
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