Free computer protection

What extra benefits are there in using a paid for protection like Norton or Kaspersky when there are free programmes that are mentioned by some A/B techies ?

Ron.
14:58 Wed 02nd May 2012
 
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Question Author
Cheers Mark Rae. So if there is no added advantage by purchasing why doesn't everybody have the freebies ?

Ron.
Some people assume that the paid for AV must be better because it costs money.
Support

Ring up one of the free suppliers and tell them you're having problems and see how far you get
Even the free versions have community or forum support.
One of the things about AV is it is not a product like a washing machine that you buy and you have it.

It rapidly goes out of date as new malware is released and so has to be kept up to date.

Consequently it's more of a service that you subscribe to.

One of the key things is how quickly the antivirus vendors respond to new threats - when something big and bad and nasty come out how quickly are you protected?

In general the bigger companies have more resource and better backend systems and respond to new threats faster.

Some of them acually do real-time lookups so if something suspicious is seen your computer checks with a central database - thatway they can give you protection within minutes of something being deemed bad

Of course you don't see all this and the bigger companies are not always very good abut explaining these benefits.

I know this stuff because I've spent the last 15 years working for one of the major vendors but I don't say which (so don't ask me) and I don't recommend individual software brands
//Even the free versions have community or forum support.//


Yes I recommend
http://www.theanswerb.../Technology/Computers

:c)
Most (all?) of the free ones these days are only free to home users, commercial users have to pay for essentially the same products and it's the commercial market the vendors are really after.
Question Author
Thanks to all of you, very interesting & giving good food for thought.

Ron.

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