price mark up

[capricorn62]

Bought a brolly at the weekend costing � 25. When I got home I took the manufacturers ticket off that also had price sticker on it. Underneath the marked price of �25, was another one for �20 ! Surely this is wrong, but am I entitled to the �5 difference if I go back & complain?

[dot.haukes]

I would certainly refund you the difference if the same item was still on the shop floor with both stickers on . But the sku number for the item you bought has to match the one that went through the till point at the higher price AND the one that is on the item on the shop floor marked at the lower price. Which likely means the �20 sticker was an error if it had no sku number printed under the barcode

[Buenchico]

As long as they avoid things like racial discrimination any shop is entitled to charge what they like, to whom they like (or dislike), when they like.

For example, Alf could walk into the shop and ask to buy that umbrella. The shop could say "That will be �25, please".

Bert, who's standing next to him, could ask for a similar brolly. The shop could say "That will be a hundred million pounds, please".

Charlie could come into the shop and try to buy an umbrella. The shop could simply say "Tough luck mate. We don't sell to people wearing cardigans".

Dave could be the next to try, with the response "We'll sell you the umbrella for just 1p, but only on condition that you hand over the money while standing on your head, stark naked, singing the Latvian national anthem backwards".

It's all perfectly legal and long may it remain so!

You were offered a contract to purchase the umbrella for �25 and you freely entered into that contract. Your contract is completely separate to that of anyone else (such as a person who paid �20 for the umbrella) and you've absolutely no right to a refund.

Chris

[factor-fiction]

You were happy to pay �25 at the time. Prices do sometimes change, or there could have been an error but you have no automatic entitlement to a refund. But there's no harm in asking- just take it back and say there were two prices on it and they seem to have charged the higher price.

[capricorn62]

thanks for all your answers. very useful , when I returned to brolly shop they said much the same as you all did. Its all to do with the blessed barcode these days!!! Still it was worth a try if nothing else.