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Queely | 12:31 Mon 25th Sep 2017 | Crosswords
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Hi. My name was in the i newspaper at the beginning of July to say I had won their Saturday Cryptic Crossword. I haven't received my prize and I am struggling to contact the right department - anyone got any idea who to email/call. Thanks
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The Crossword editor at the relevant newspaper
The i switchboard number is - 020 7361 5678 - they should be able to direct you to the right department.

If you're a subscriber, you could email the "Customer Services Team" at - [email protected] - include something along the lines of

"...apologies if I've used the wrong address, I'd appreciate it if you could let me know by return email exactly who I need to contact..."

That team's number is - 020 7361 5682.
I hope you get a result. I won the I cryptic way back in January and never received my prize. I contacted them and they said they were sorry and would send it forthwith but it never arrived . I've emailed them several times and also written to them but no joy.
I no longer buy their newspaper :)
Question Author
Thanks for your help - will give it a go.
Surprised to hear they haven't delivered the prize yet - I've won two radios from the Saturday i Crossword! I'm sure they'll sort it out when you call them.
Question Author
Hi. Just to say thanks for your help. I called the number that you gave me, and my radio arrived today. Thank you again - you are all fab.
So glad you got it all sorted out :-)

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