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ha! i tried appealing a similar problem with my local authority. you do have to repay, irrespective of whose fault the over/underpayment is; i was told the appeal window is 6 weeks for housing benefit decisions and as the mistake was two years old, we could not appeal; and they refused to show exactly how we owed them money - they said they didn't have to and so did not provide the information. we tried everything to get some kind of explaination and proof of debt, but were just met with rudeness and court summons. in the end, we repaid them �1500 over two years and then when i stopped the direct debit when we finished playing, they sent us another rude letter. all i can say is...its housing benefit all over. good luck - you will need it x
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