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just bought a new cordless phone bt studio 1500 when trying to play any messages on the answer phone all i get is a screeching noise the the voice says end of message anyone know the way to rectify this or i may have to take it back any help please

daneswalk Tue 05/08/08 15:17

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what..the?
Tue 05/08/08
16:41

having read the reviews on amazon for this phone there are alot of unhappy people, who say the answer phone quality is very poor, but they dont mention the problem you describe the overall feeling is that the item is poorly made and of cheap build quality which might be the reason for your problems. Are u sure there is no form of interfearance like a mobile or something effecting the phone or the recording. Have you recorded an incoming/outcoming message for people or used the built in preprogrammed bt voice, have you not recorded a message with interfearance on????

daneswalk
Tue 05/08/08
16:50

Question Author

will try all your suggestions but really dont see a solution to the screeching noise

what..the?
Tue 05/08/08
16:58

to be honest in looking further into it and trying to find someone with the same reported fault, there are so many problems and complaints about this, that if it is easy to return I think it might be the best bet.

I have a bt synergy by the way I have a duo set in the office with answer machine and a trio with answer machine at home, they work very well thats why I bought the second set it 's best to stick with what u know lol

I hope u sort it out, maybe try some searching on the web like me typing in the product name in search followed by 'problem and fault' etc maybe you will turn something up..

what..the?
Tue 05/08/08
17:00

what is the phone sat next to that could cause interferance???? anything?

Do you live next to other close neighbours with the same phone and frequency??

daneswalk
Tue 05/08/08
20:48

Question Author

thank you all for trying to help i spoke to a telephone engineer about the problem his exact words to me were bin double quick so i shall take it back tomorrow once again thanks for your help

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