Body & Soul1 min ago
Car Radio Code
Right - well my battery went flat on my Clio (V-reg), and as a result it reset the radio. I then took my car to the local Renault garage, who have been trying to work out the code for about 2 weeks, and despite taking the all the appropriate numbers from the car and from the radio itself, they have not managed to find the code, and I just got a phone call from them telling me to go to an independent car-radio specialist for them to decode the radio. I don't want to do this as I have just spent over �900 on a bloody service and haven't got any more money to spend on the car. Does anyone know whether there is a way I could find out the code? It's a nightmare driving around with no music!!!
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had the same problem , had no intention of going to Renault, went local cost me �20, sorted in a couple of hours.
Renault are indulging in legalised theft.
New Key Needed �163
Automatic Gearbox Problem Renault said new gearbox needed cost incl �2,500
Actual problem : just needed autogearbox oil cost �5
Forget the money just go local and get it done
"How do I obtain radio code for my vehicle?
You may obtain a radio code for your vehicle, by visiting any one of our main authorised Renault Dealerships*. Please ensure that you have proof of ownership of your vehicle.
*There may be a small charge for this service."
The fact that the staff of your local dealership haven't got a brain cell between them shouldn't deter you from trying another Renault main dealer. (They won't all be as bad).
Look in Yellow Pages for an alternative main dealer. When you contact them, don't just tell them you need a code for your radio - explain the whole history. Any decent dealership will take pleasure in proving that they're better than their local rivals. (After all, they want to encourage you to choose them as first choice in future!). With a bit of luck, they'll sort out your problem for free - otherwise they shouldn't charge you more than a tenner or so.
It's occurred to me why your local Renault garage (and indeed any other Renault garage) might have a perfectly valid reason for being unable to solve your problem:
When you ask a Renault garage to find out the code for your radio, they don't do anything to the radio. They just contact Renault to get them to feed the relevant details into their computer to find out the code assigned to the radio when the car left the factory. This will be fine as long as the radio hasn't been recoded in the intervening period! Suppose a previous owner of the car had a similar problem to you but, instead of going to Renault, he went to his mate who knew how to recode radios - then the radio will have been allocated a new code which no Renault garage will be able to find out. In which case, all a Renault dealer can do is to advise you to seek the services of someone who can re-code radios. So perhaps they're not so stupid after all! (And, if this is the case, you might as well ignore my previous post!).
My other half has a Williams 2 and when he needed the radio code
I have been in the motor trade for 7 years and have never heard of it being such an issue! Worst case scenario they should remove your radio, take a code from the back of it, and send that code to Renault. Should take 1-2 days and cost max �15 I think, I've never known it be more complicated than that on any car.
You can get radio codes for Renualt/Phillips for free at this site:
Just follow the instructions, and they will email your code for free.
All they ask is a small optional donation to keep the service free for everyone.
Hope that helps.