Dyson dc24 multifloor

has anybody else had issues with the brushhead NOT working, I have seen all the things about Main & reset switch - having it reclined before use,
seems to be a common problem judging by the ones for sale on an particular auction site,
you pay lots of money for this brand surely it should work for a long long time, even though you supposed to get a 5 year guarantee
(mother in laws) not mine,
Its not the belt & it has been sprayed with WD 40 as recommended.
I personally would not own 1.
new brushhead assembly £85 - yeah right. get a new vac for that sort of price.
19:04 Sun 12th Aug 2012
 
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Easy to reset.
http://www.youtube.com/watch?v=akGLQ7UbctY
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as said

****I have seen all the things about Main & reset switch - having it reclined before use, *****

yep - as i suspected a common fault from Dyson. bravo
If your Mother-in-law registered her DC24 with dyson when she bought it. It will still be under guarantee. (the DC24 has'nt been around for 5 years).
I just phoned them when ours failed, and told them about the problem.
They asked if I could fit it myself, and sent one out next day. It's only a 30 second job to replace it.

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