welcome loans

[Looby75]

Hi.. Just wondering what path to take regarding this...
I had my bank acc, hotmail, paypal hacked and had various monies taken from bank which i am now waiting to be refunded.. I thought this had all been resolved then got a letter through the post from welcome loans stating a fee for £69 will be taken from bank in regards to a loan made in my name.. Ive looked up the website and called the number in the hope to talk to an advisor.. No advisors,just a message to say to email them which i then done stating i didnt make any such claim, i recieved an email back saying i have to write to cancel??!! I know it sounds tight but why should i waste my time and 60p on a stamp when i didnt make the claim... Also if the only way to make an application for a loan is via the internet can it not then be traced to whom by ip address? I wish to make a complaint but dont know who i would go to? Ive got a proper bee in my bonnet about this especially after having my bank near on emptied aswell.. grrrrrrr

[murraymints]

not their fault..write and cancel...

[ummmm]

How did they hack into your bank account? What did your bank say?

[Vicasso]

If Welcome Loans can take money from your bank account, then surely there must be a direct debit set up on your account to permit this. Cancel the direct debit.

[CheekyChops]

Surely it is worth 60p and ten mins writing a letter? It will be a whole lot easier to that than trying to sort it out once a loan has been set up in your name.

I seriously doubt that they will go to the trouble of tracing the IP address of whoever made the application.

[HowardKennitby]

I take it you have informed the police.

[squarebear]

You are not willing to spend 60p to save £69? strange...
As has been said, it's not their fault you were hacked.