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catswhiskas | 15:14 Thu 26th Mar 2015 | ChatterBank
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Just received today a second letter , addressed to our house ,but in somebody else's name,it is from Satsuma loans ,telling about its loan services. this worries me as I am wondering if somebody is using our address .What should I do ?, if anything.
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Might it be a former inhabitant of your house? In any case, just mark any such letters 'Not known at this address' and pop it back into the post box.
Question Author
No ,only one before us and not him, but will put back in post.
Could call them and tell them nobody of that name lives here and please take your address off their register. Worth a shot, we've had to do it a few times since moving house recently.
Easy- Phone them up and it will put your mind at rest.

Question Author
Yes, thanks queen and georgie, I will do that, it will put my mind at rest.
RTS it

the firms are 'meant' to have an RTS system ( ha ha ha ) and they should process it and put it on a non-mailing list ( even more hahaha )

anyway whenever I have complained about it that is what I was told

I bought a house in 2003 and a tenant was still getting loan notes from the person who sold it to me - she was careful to pay off the interest on the loan every year and the account was sent onto me/him. I thought - "Ah she will pay interest for fifteen years and then when she defaults and they come for the capital sum no one will know a thing... good huh ? "
and I got into a helluva a wrangle with Tesco Bank on this

I couldnt believe how resistant they were to the suggestion that they were being defrauded by a third party....

so you can try it and see

they - Tesco Bank - were doing all sorts of things - if you have opened a letter to someone else you have broken the law .... ( no my dead tenant has ... etc ). I cant access this a/c data protection you see ( me no you CAN access the account the data protection act says you MUST keep up to date information... )
I just mark them as "return to sender, unsolicited mail" and pop them back in the post box.

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