Signing in

[Coldicote]

I also have to keep signing in to use AnswerBank. (i use IE8 with Windows XP) After entering my email address and password it then gives me the option of 'Sign In' or 'Facebook'. I don't recall Facebook featuring as an option previously and wonder it that may have something to do with it.

[factor-fiction]

When you get the sign in box is there a tick in the "keep me signed in" box?

[factor-fiction]

Ha ha- I had to sign-in again before I could submit my answer. Have you broken Answerbank, Coldicote?

[Coldicote]

Yes Factor, the 'keep me signed in' box is ticked. I've just tried a follow-up and clicked on the 'Facebook' option, but found that would have meant another additional signing up process, so I didn't bother. Here I go again - signing in!

[vivandorron]

You could try using a better Browser such as Google Chrome or Firefox. However if you are really happy with IE then up-date to FF9.

If you wish to avoid all the hassle of signing-in each time, then don't log-out from AB. It is safe to remain logged in to AB; providing you are Not using a computer to which anyone else has access.

Ron.

[vivandorron]

Sorry, I meant up-date to IE9.

Ron.

[Coldicote]

Looking at Ed's blog I'm apparently not the only one with this sort of problem. I could give Chrome a try, but hesitate because I like to be sure that I can uninstall something and go back to 'square one' if I don't like it. I don't know whether that is the case with Chrome? I believe IE8 is as far as one can go with Windows XP.

[vivandorron]

You can install Google, Firefox, Opera etc and have them all in your computer and make whichever you wish as the 'default' one. I have IE9, Google Chrome and my favourite Firefox. You can always 'get-shot' of any Browser which you download and return to 'square one' (IE) without any problems.

Ron.

[AB Editor]

Morning Coldicote,

If you are still here please update on the signing in problem. If you can't sign in then please feel free to ignore this message.

If you are here then ron's suggestion of a new browser is a good one, you will easily be able to pick which browser you want to use and uninstall any that you don't like.

Why not head over to Technology and ask there, I hear they know a thing or two.

[Coldicote]

Thank you Ed for your advice. I can sign in - the problem is having to keep doing so every time I come to AB and sometimes more than once in a session. I'll experiment with another browser see what happens.

[vivandorron]

I am a Firefox Fanatic,. However a lot of AB Techies are opting for Google as being the best. I think most folk would agree that IE is no longer the forerunner in the field. Take your pick from the following:-

http://internet-brows...ew.toptenreviews.com/

Ron.

[AB Editor]

Thanks for your reply Coldicote, please let me know if you have further problems.

[Coldicote]

Dear Ed, I've checked with three search providers and I'm glad to say everything now seems back to normal as far as I am concerned. The sign-in problem has disappeared. Perhaps the techies have been busy. Many thanks.

[AB Editor]

Always possible :)